Terms of Service
Welcome to Steven Bennett water filter services. These Terms of Service apply to all your actions related to purchasing, using, and after-sales service of our products. Please read them carefully before placing an order.
I. Service Content
Steven Bennett provides sales and basic after-sales support services for water filter products, including:
Product Sales and Order Processing
Shipping and Logistics
Usage Instructions and Basic After-Sales Consultation
II. Shipping and Logistics Information
Shipping Location: USA
Order Processing Time: Same-day processing
Shipping Time: Approximately 2 days (subject to logistics conditions)
We will do our best to ensure timely order processing and shipping, but force majeure events (such as weather, logistics delays, etc.) may affect the actual delivery time.
III. Return Policy
Return Period: Returns can be requested within 30 days of receiving the goods.
Returned goods must be in basically intact condition (special circumstances can be discussed with customer service).
Customers need to contact customer service in advance to obtain the return address and process instructions.
IV. Refund Policy
Refund Arrival Time: Approximately 3 days (calculated after confirmation of return).
Refunds will be returned to the original payment account.
Specific arrival time may vary slightly depending on the payment platform.
V. Billing Terms (Important)
This product sale is a:
One-time purchase (not a subscription, not automatic renewal).
Users only need to pay once to obtain the corresponding goods and services.
There are no periodic deductions or hidden charges.
VI. Due to Continuous Losses, the Merchant Decides to Conduct a Loss-Making Clearance Sale
Due to significant operating cost pressures, Steven Bennett has decided to conduct a loss-making clearance sale. All water filter products are sold at clearance prices. Inventory is limited, while supplies last.
During the clearance sale, orders will still be processed according to normal procedures, but some service response times may be slightly delayed due to increased order volume. Thank you for your understanding.
VII. Terms Update
These Terms of Service may be adjusted as needed for operations. Updates will be published and take effect promptly.