Return Policy

Steven Bennett prioritizes customer shopping experience and rights protection. If you are not satisfied with your purchased water filter, we offer flexible return services.

I. Scope of Returns

Returns of all water filter products are supported. Returns are still possible after opening (this does not affect normal return rights). Please ensure all accessories are included (special cases can be discussed with customer service).

II. Return Period
Return application period: Within 30 days of receiving the goods. Return applications will not be accepted after 30 days.

III. Return Address and Contact

Email: steven.bennett@streamcrisp.shop
Phone: 9086063023
Address: 582 S Main St, Phillipsburg, NJ, 08865

IV. Refund Policy
Refund arrival time: Approximately 3 days. Calculated from the date of confirmation of receipt of the returned goods.
Refunds will be returned to the original payment account. Actual arrival time may vary slightly depending on the payment platform.

V. Shipping and Logistics Information

Shipping Location: USA
Order Processing Time: Processed on the same day
Shipping Time: Approximately 2 days

VI. Due to Continuous Losses, the Merchant Has Decided to Clear Out Inventory at a Loss

Due to significant ongoing operating costs, Steven Bennett… We are currently conducting a clearance sale at a loss. During this period, normal return and refund services will continue, but the prices of existing stock have been significantly reduced, and sales will continue while supplies last.

For returns, please contact customer service for the specific return address and instructions. We will assist you with the entire process.