Privacy Policy

Steven Bennett values ​​your privacy and personal information security. This Privacy Policy explains how we collect, use, and protect your information when you use our water filter services, visit our website, or make purchases.

Information Collection

When you make a purchase or contact us, we may collect the following information:

Name, contact information (e.g., email, phone number)

Shipping address and order information

Payment information (processed by a third-party payment platform; we do not directly store complete payment information)

Customer service communication records

Information Use

The information we collect will only be used for the following purposes:

Processing orders and arranging shipment

Providing after-sales service and technical support

Improving products and user experience

Sending necessary order notifications

We will not sell or rent your personal information to any third party.

Information Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.

Third-Party Services

In payment, logistics, and other processes, we may use third-party service providers. These service providers will only use your information to the extent necessary to complete the relevant service.

Due to ongoing losses, the merchant has decided to conduct a clearance sale at a loss.

Due to significant operational pressure, Steven Bennett has decided to conduct a clearance sale at a loss. During the clearance sale, related orders and customer information will still be protected and used in accordance with this Privacy Policy.

Policy Updates

We may update this Privacy Policy as needed for business operations, and updates will be announced promptly.

If you have any questions about this Privacy Policy, please contact us through the Contact Us page.