Logistics Information

Steven Bennett is committed to providing customers with efficient and stable logistics and delivery services, ensuring you receive your purchased water filter products as quickly as possible.

I. Shipping Location
All orders are shipped from our US warehouse. After quality inspection and packaging, the warehouse will arrange for immediate shipment.

II. Order Processing Time
Order processing time: Same-day processing. Once an order is successfully placed, the system will immediately begin processing. Picking, packing, and shipment arrangements will be completed on the same day (except in special circumstances).
III. Shipping Time
Standard shipping time: Approximately 2 days. Actual delivery time may vary slightly depending on the region, weather, or peak shipping season. We will do our best to ensure fast and safe delivery.
IV. Return Logistics Information
Return Period: Returns can be requested within 30 days. Returns require… Please contact customer service for the return address and instructions.
Returned items must be shipped back to the designated warehouse address as required.
V. Refund Arrival Time
Refund arrival time: Approximately 3 days.
Refunds will be returned to the original payment method after confirmation of return.
Actual arrival time may vary slightly depending on the processing speed of the payment platform.
VI. Logistics Costs
Some orders may enjoy free shipping (subject to the checkout page).
If returns are involved, relevant shipping rules will be explained by customer service based on the specific circumstances.
VII. Due to Continuous Losses, the Merchant Decides to Conduct a Loss-Making Clearance Sale

Due to significant operating cost pressures, Steven Bennett has decided to conduct a loss-making clearance sale. All water filter products are sold at clearance prices; inventory is limited and will be available while supplies last.

During the clearance sale, the logistics process will continue to operate normally, but due to increased order volume, delivery times in some areas may fluctuate slightly. Your understanding is appreciated.